Getting Started
PLEASE REVIEW THE CHECKLIST BEFORE YOU EMAIL WITH QUESTIONS.
WE HAVE PUT TOGETHER THIS COMPREHENSIVE GETTING STARTED GUIDE FOR YOU - OUR AWESOME RETAILER SO YOU CAN BE AS SUCCESSFUL AS POSSIBLE.
CHECKLIST:
- READ THROUGH RETAILER RESOURCES
- UNDERSTAND WHAT TO DO IF YOU RECEIVE DAMAGED PRODUCTS OR PART OF YOUR ORDER IS MISSING
- UNDERSTAND THAT IF YOU ORDERED A POSTER OR COLOR CHARTS, THEY ARE SHIPPED SEPARATE FROM YOUR ORDER AND ORDERED FROM DIYTOGOGO.COM
- KNOW WHERE TO FIND PROMO PICTURES OF ALL DIY COLORS, LOGOS, BADGES, ETC.
YOUR OPENING ORDER
Your opening order will be shipped shortly. Please add the following address to your address book so the shipping notifications do not go to SPAM. You will receive notice once a label has been created, and another when your order is picked up and scanned into the system. The 2nd email will contain your tracking information.
Please add: orders@diypaint.co This is a general mailbox, please do not respond to this email, send questions or communications to this address.
For all questions re DIY Paint, your order, etc. please email teamdiy@debisdesigndiary.com
If there is a problem with your order, you have received a shortage of products, damages, etc. Please email teamdiy@debisdesigndiary.com
You can also access all IMPORTANT LINKS through your DIYPaint portal.
STORE LOCATOR
Your store should appear on our map within 24 hours. Please check this link after at least 24 hours have passed to verify all the information is accurate:
MARKETING MATERIALS
Please order diytogogo.com - you will need to set up a separate account there if you have not already done so. You must have placed your opening order of DIY Paint of at least $1600 before you are eligible to order from DIYtogo.com
CAN ONLY BE SHIPPED TO LOCATIONS WITH A USPS ADDRESS. You may have marketing materials, brushes, Painterly Paints, anything ordered from DIYtogogo.com sent to your residence if you do not have USPS service at your store, or your prefer to have these shipped to your home.
Color charts - ordered through DIYPaintogogo.com
Color charts ship from California and take approximately 2 weeks from time of order.
All Promotional Images can be found at the DIY Paint FB Retailers Private page. Please check the PROMO PICTURES album for pictures of colors, logos, badges, etc.
PLEASE DO NOT USE ANY DIY PHOTOS FROM GOOGLE OR OTHER SEARCH ENGINES, PLEASE ONLY USE CURRENT PROMO AND BRANDING FOUND AT OUR FB PAGE
SOCIAL MEDIA
FB RETAILERS PAGE
FB Private DIY retailers group is a great place to ask a question, find answers by using the search bar.
Promotional pictures can be found at FB in the Photo Album “Promo Pics”.
Retailers only are allowed in the group. Please do not ask to add assistants, shop employees, family members, etc.
SOCIAL MEDIA
FACEBOOK and IG
We love to share your work on the DIY Page! Every Monday there is a share your stuff post, please follow the rules accordingly.
AFFILIATE PROGRAM
We have an affiliate program that is JUST for current DIY Retailers. Please use the link under "Important Links" to apply. Please email: teamdiy@debisdesigndiary.com upon completion of application.
Affiliate credit is earned as follows for RETAIL only, no credit is earned for wholesale orders. 10% commission on all orders.
You may check your affiliate balance at anytime after you have been approved and have set up your account. To redeem affiliate credit please email: teamdiy@debisdesigndiary.com and ask for a gift card.
For more information on how affiliate programs work, please see this article: https://money.howstuffworks.com/affiliate-program1.htm